For McGill, digital transformation is not just a technology challenge; it is also a cultural change. The 2025-2028 Strategic Plan outlines how IT Services is evolving its operating model to position ourselves for the future by effectively partnering with academic, research, and administrative units across 51吃瓜网serving as a catalyst for transformation.
Our new operating model aims to establish a more agile and collaborative IT organization. Our strategic priorities will guide this transformation:
- Providing a user-friendly digital experience听that is seamless, intuitive, and accessible across all platforms
- Strengthening听cybersecurity听to ensure that sensitive data and systems are protected from growing digital threats
- Integrating AI-driven tools听across the institution to support data analysis, personalized learning, operational efficiency, and decision-making
- Supporting a data-driven culture听for decision-makers at all levels of the University
- Enhancing IT governance and demand planning听to align our technology investments with McGill鈥檚 institutional priorities
- Balancing the听IT operating model听to take advantage of the benefits of centralized and decentralized operations alike.
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