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What's SUP?! Conversations with our 2024/25 Student Usability Panel

A little over a year ago, we invited students to apply to join our new Student Usability Panel. We were looking to form an advisory group of students to participate in activities and discussions to evaluate McGill’s websites and services. 

A panel of 13 students with diverse representation from across McGill’s student body was formed from the over 100 applications received. A big thank you to all who applied!

We're grateful for the opportunity to engage with students in longer-term UX studies spanning months (possibly years!)

2024/25 panel activities

The panel has met monthly since September 2024. Members have also participated in several independent exercises. Through these interactions panel members have shared insights into their experiences in our digital spaces, helping us make informed decisions to improve our sites, services and other digital communications.

Members of the 2024/25 student usability panel posing with Web Services team members, Joyce Peralta and Daniel Zhang.

Topics we covered

  • September
    • Email diary study
    • Course catalogue prototype testing
  • October
    • Student journey map review
    • Student to alumni experience interviews
  • November – Student use of GenAI
  • December – Student Usability Panel first semester retrospective
  • January – Email diary study follow-up discussion
  • February – Accessibility in McGill’s digital spaces
  • March – Inclusion in McGill’s digital spaces
  • April
    • Social media
    • Course catalogue usability testing

A big thank you to Angela Cavaliere, Assistant Director of Digital Experience at Montgomery County Community College whose presentation, inspired this initiative.  

Looking forward to our kick-off 2025/26 meeting with new and returning members in the fall!

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