Students /it/taxonomy/term/5/all en VPN Service Restored /it/channels/news/vpn-service-restored-366504 <p><strong>Update: Wednesday, August 20 - 11:50am</strong></p> <p>The VPN service issue affecting staff and students has now been resolved. You should be able to connect as usual.<br /> If you continue to experience any problems, please reach out to the IT Help Desk for assistance.<br /> Thank you for your patience while we worked to restore service.</p> <p><strong>Original message:</strong></p> Wed, 20 Aug 2025 14:57:53 +0000 paul.espinosa@mcgill.ca 49419 at /it Report suspicious emails from your 51łÔąĎÍřInbox /it/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p> Mon, 14 Jul 2025 14:20:47 +0000 stephane.boivin@mcgill.ca 49256 at /it Open Science Office Hours - – Imaging and Workflows /it/channels/event/open-science-office-hours-imaging-and-workflows-366475 <strong>Atelier "</strong>Imagerie et flux de travail<b>"</b> <p><em><b>Cet atelier sera prĂ©sentĂ© en anglais.</b></em></p> <p><b>Lundi, le 22 September 2025<br /> 16 – 17 h HNE</b></p> <p><b>En ligne, sur Zoom.</b></p> Tue, 19 Aug 2025 15:10:51 +0000 admin 49417 at /it Service Alert Update: Minerva intermittent access issues have been resolved /it/channels/news/service-alert-update-minerva-intermittent-access-issues-have-been-resolved-366422 <p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> Thu, 14 Aug 2025 17:28:29 +0000 paul.espinosa@mcgill.ca 49397 at /it Some users may be unable to browse the web from home /it/channels/news/some-users-may-be-unable-browse-web-home-340147 <p>Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.</p> <p>If you are affected, please <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010890">contact the IT Service Desk</a> for assistance.</p> <p>Updates will be shared as they become available.  We appreciate your understanding.</p> Tue, 05 Jul 2022 14:03:00 +0000 kristin.mueller-heaslip@mcgill.ca 45080 at /it The brand new “It Takes All of Us” course completion Award! /it/channels/news/brand-new-it-takes-all-us-course-completion-award-366120 <p>Starting <strong>July 29th, 2025</strong> , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.</p> <p><a href="/it/article/community-connections-service-spotlights/brand-new-it-takes-all-us-course-completion-award">More information</a></p> Wed, 23 Jul 2025 19:38:05 +0000 stephane.boivin@mcgill.ca 49392 at /it The IT statistics and project dashboard are now available! /it/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the 51łÔąĎÍřcommunity. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p> Mon, 02 Jun 2025 17:49:08 +0000 stephane.boivin@mcgill.ca 47746 at /it Office 365 Forms and Surveys /it/channels/event/office-365-forms-and-surveys-365635 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.</p> Thu, 05 Jun 2025 19:03:38 +0000 sara.distefano@mcgill.ca 47764 at /it LTL 13 - MS Booking /it/channels/event/ltl-13-ms-booking-365634 <p class="note"><strong>NOTE:</strong> Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.</p> Thu, 05 Jun 2025 18:59:39 +0000 sara.distefano@mcgill.ca 47763 at /it LTL 13 - MS Booking /it/channels/event/ltl-13-ms-booking-340022 <p class="note"><strong>NOTE:</strong> Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.</p> Wed, 22 Jun 2022 19:24:37 +0000 uma.viswanathan@mcgill.ca 45065 at /it Creating accessible documents in Microsoft 365 /it/channels/event/creating-accessible-documents-microsoft-365-356139 <p><strong>NOTE:</strong> This course will be held remotely via MS Teams. You will be provided information on how to attend once you register.</p> Thu, 14 Mar 2024 17:48:24 +0000 andrew.collier@mcgill.ca 45923 at /it IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible ! /it/channels/news/it-services-2024-annual-report-now-available-le-rapport-annuel-2024-du-service-des-ti-est-maintenant-356525 <p>As McGill’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the 51łÔąĎÍřcommunity. From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/iT8"><b>2024 IT Services Annual Report</b></a> to discover how we’re driving innovation and supporting students, faculty, and staff.</p> <p>-----------</p> Thu, 28 Mar 2024 19:54:23 +0000 jessica.jones2@mcgill.ca 45932 at /it Have you spotted these clues in your 51łÔąĎÍřemail? /it/channels/news/have-you-spotted-these-clues-your-mcgill-email-362752 <p>Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your 51łÔąĎÍřemail through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.</p> <p><b>Keep an eye out for: phishing safety tips</b></p> Mon, 20 Jan 2025 21:46:13 +0000 james.c.martin@mcgill.ca 46391 at /it Resolved: Copilot file upload limit /it/channels/news/resolved-copilot-file-upload-limit-363902 <p>Resolved.<br /> <br /> Please be advised that MS Copilot chat is only allowing file uploads up to 1MB at this time. Microsoft is investigating the matter, and we will communicate any updates we receive.</p> Wed, 26 Feb 2025 18:28:08 +0000 sara.distefano@mcgill.ca 46436 at /it LTL 2 - Office 365 Forms and Surveys /it/channels/event/ltl-2-office-365-forms-and-surveys-337282 <p class="note"><strong>NOTE:</strong> Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.</p> Mon, 31 Jan 2022 18:31:38 +0000 andrew.collier@mcgill.ca 44877 at /it