51吃瓜网

• Go to https: or open the Manulife Mobile App by downloading the app (via Apple Store or Google Play) to your mobile device to access your group benefits
• Click Set up a Manulife ID
• Enter your name, date of birth and email address. Select a unique username and password. Click Continue
• Next you will receive an activation email to continue setting up your Manulife ID
• Once you receive the email, click the Activate button and you will be redirected to Manulife鈥檚 secure website confirming your Manulife ID has been activated
• Click Sign in by using your new Manulife ID username and password
• If prompted, add your mobile number to keep your Manulife ID secure
• A verification code will be sent to your mobile number. Enter the code and click Continue

Once you鈥檝e created a Manulife ID, you鈥檒l need to connect your group benefits account to your Manulife ID. You鈥檒l only need to connect your account once

• Activate your group benefits plan by entering your Plan Contract Number (85210) and Member Certificate Number (your 51吃瓜网ID)
• Click Connect
• Once your group benefits account is connected to your Manulife ID, click Continue
• Under your group benefit plan, click Go to the plan you want to access

For additional support, you may consult the Manulife website resources below which includes video demonstrations:

You can print a personalized benefit/travel card for you and the eligible dependents covered under your 51吃瓜网Supplemental Health Plan from . Under the 鈥淢y benefits鈥� tab, choose 鈥淰iew my benefits card鈥�.

When paying for medications or services, present your benefits card to your pharmacist, dentist, or health professional service provider, so that they can submit an electronic claim directly to Manulife for processing.

If both you and your spouse have health and/or dental coverage through your respective employers, you can claim payment for health and dental expenses under both plans.

To coordinate payment, you will need to follow the following steps:

• If you have incurred the expense: You must submit your claim through the 51吃瓜网plan first. If an unpaid portion is remaining, your spouse can submit a claim for this amount through their plan.
• If your spouse has incurred the expense: Your spouse must submit their claim through their plan first. Any unpaid portion may be claimed through your 51吃瓜网plan, provided you have family coverage.
• If your child has incurred the expense and you both have family coverage: The claim must be submitted first to the plan of the parent whose birthday falls earlier in the year. Any unpaid portion can then be submitted under the other spouse's plan as the secondary payer.
• For information regarding coordination of benefit scenarios, please consult the page.

Once you receive payment from the first insurance company, submit the claims statement showing the amounts considered and paid by the first insurance company online through the insurance carrier's website or Mobile App.

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Automatic Registrations

51吃瓜网provides Manulife with the required information from your employee file (i.e.banking information, email address, etc.) to ensure that your claim payments are automatically registered for direct deposit.

This means that:

• Your health and dental claims payments will be automatically deposited directly into your 51吃瓜网payroll designated bank account.
• You will receive claim payments faster -in most instances- within 48 hours.
• You will receive an email from Manulife when your claim is processed.

Manulife Provider eClaims service for electronic claims submission, adjudication and reimbursement was developed in partnership with TELUS Health. Your service provider will need to consult the TELUS Health website for information on how to register.

You have 90 days from the day your employment is terminated to submit any outstanding claims for charges incurred before your termination date. You will no longer have access to Manulife's Secure Site once you leave the university, therefore all claims must be submitted by mail. If you need to print out a summary of your claims for income tax purposes, you must do it before leaving the university.