News
Insights from the Reshaping the Future of Retail Conference
Published: 7 October 2025
Meghan Markowski (MMR'25) captures key takeaways from this year's Reshaping the Future of Retail Conference, which brought together over 250 retail leaders, academics, and students at Montreal’s Sofitel Golden Mile on September 26.
Hosted by the Bensadoun School of Retail Management and powered by KPMG, the event featured insights from L’Oréal Canada CEO An Verhulst-Santos, NYU professor Anindya Ghose, and other industry leaders on how AI is reshaping personalization, data governance, and operational efficiency in retail.
